Erick Matte | Black Loafers
- Heel height : 2 cm | 0.78"
Return Policy
Online Returns
Full price items are eligible for a full refund, a store credit with a 5$ bonus (per order) or an exchange if returned within 15 days from the date of reception of your order.
Sale items cannot be reimbursed but are eligible for a store credit (without bonus) or an exchange if returned within 15 days from the date of reception of your order.
Final sale cannot be returned or exchanged.
See our Return Policy page for all in-store and online returns information.
Customer Service
Our customer support team is always here to help you with any questions or concerns! 😊
Visit our Contact us page for more info
Delivery 24-48 business hours (Quebec and Ontario) More info
Not satisfied with your purchase? Return it for a full refund, a store credit or an exchange.
You can now pickup your order in less than 2 hours
Safe & secure online shopping experience
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Our customer service department has your back
Whether you need help choosing the perfect size or style, or just want to chat about your latest purchase, we're here to lend a helping hand. So sit back, relax, and let the shopping spree begin!
Our customer support is available Monday to Sunday: 9:00 am - 6:00 pm EST
(Average answer time: 24h)