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Contact Us


Pour la version française, cliquez ici.

♡ Feel free to visit our FAQ page with any questions you may have


♡ If you need to ask for a return : You’ll need to request a return number on this page, click here. 

♡ We can’t guarantee an item will be back in stock, however, it’s possible to subscribe to the availability notification on the item page and we will contact you if the item comes back in stock !

♡ If your questions are left unanswered, we encourage you to contact us! It will be our pleasure to answer you as quickly as possible.

Contact us :

  • By email at We generally answer all emails within 24 hours of receiving them;
  • By telephone at 1 (844) 308-1861 (toll free) or at 1 (514) 903-1861.  Sometimes you just want to hear a friendly, helpful voice;
  • Or by instant message by clicking the “Chat with us!” box at the bottom right of our web page.  If you’re already on our website, this would be the quickest option for you.

Here are the hours of operation for direct contact with our wonderful Client Services team:

 Monday to Wednesday from 9:00 am to 6:00 pm EST

Thursday and Friday from 9:00 am to 8:00 pm EST
Saturday : from 9:00 am to 6:00 pm EST

Sunday : from 9:00 am to 6:00 pm EST

If you wish to call our boutiques, click here.