for orders over Online Returns
Full price items are eligible for a full refund, a store credit with a 5$ bonus (per order) or an exchange if returned within 15 days from the date of reception of your order.
Sale items cannot be reimbursed but are eligible for a store credit (without bonus) or an exchange if returned within 15 days from the date of reception of your order.
Final sale cannot be returned or exchanged.
See our Return Policy page for all in-store and online returns information.
Our customer support team is always here to help you with any questions or concerns! 😊
Visit our Contact us page for more info
Delivery 24-48 business hours (Quebec and Ontario) More info
Not satisfied with your purchase? Return it for a full refund, a store credit or an exchange.
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My wife had an oversized hand me down K-way in a color she didn’t like for years. She hated the iconic orange navy and yellow zipper, but after getting rid of it. She realized that it was the only light jacket that was truly waterproof. We were overjoyed to find this one in a cute color that is her size and at a really good price. She hasn’t tried it in the rain yet, but if it’s anything like her old one, it will keep her dry. The color is true to the picture on the website. It is “le vrai 3.0 claude pink” on the K-way website. Although it is her correct size, the zipper rubs a bit against her neck, so she would recommend sizing up a size if it’s the kind of thing that bothers you. All in all, a quality jacket.
I love this! I was in desperate need of a raincoat for travel and this fits the bill. When packed up it fits in my purse which is lovely.
Excellent service !
J’ai dû retourner mon article car il était abîmé et on m’a permis de faire le tout par la piste et on a payé mon envoi postal ! Ma première expérience à votre boutique est WOW !!!
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Our customer support is available Monday to Sunday: 9:00 am - 6:00 pm EST
(Average answer time: 24h)
